Support & FAQ
The fastest way to get support is to check the common issues below. 95% of inquiries we receive are related to these common issues.
Need Quick Help? Check These Common Issues and Answers
Question : Is this course suitable for UK JAR or US FAA?
The complete private pilot course is created for BOTH UK and US pilots. It includes both JAR/JAA and FAA information and it covers both helicopter and fixed-wing pilots.
Question : Can I buy the modules or the exam guides seperately?
All the modules come in a complete package and cannot be purchased individually. Bundling them together keeps the price as low as possible for everyone.
What if my computer crashes and I lose all my files?
No problem. Once you order the package you will receive a confirmation email with instructions on how to reach support and how to download the most updated modules again.
Question : Will It work on a Mac or Vista or Win 7?
Yes, this is compatible with both Mac and Windows Vista, 7 as well as older Windows operating systems (98-XP)
Question : How secure is my order?
Absolutely! Our merchant processor, ClickBank , is the premier choice of businesses selling their products and services online. They have an excellent track record of safety and security for online purchases, without even one incidence in their operational history.
ClickBank's secured and approved merchant process is noted by a yellow lock at the bottom or top of the page during your order. Using the latest encrypting technology ensures a safe and secure transaction you can feel good about.
Question : I live outside of the US. Will I be charged in US dollars or my country's currency?
When your order is processed, the banks will automatically determine your country's conversion rate against the price of the book in US dollar.
Question : What form of payments do you accept?
We accept all major credit cards as well a PayPal payments.
Question : Can I pay by money order or check?
I apologize but we only accept online payments. This is to ensure that you'll get immediate access without the need to wait for cheques or money orders to clear or worrying about whether the payment is lost in the mail.
P.S. Test drive PrivatePilotDVD at the launch price of only $47 today before the price offer ends.
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